Shipping & Returns

Shipping Information

Your order is important and we want to ensure that it arrives to you safely.  For your convenience and peace of mind, all products will be shipped FedEx.  An email confirmation will be sent after purchase with detailed shipping information and tracking number.   Shipping rates vary by weight, allow 3-4 days for delivery.  Custom work or items out-of-stock may require additional time for delivery.

As of the moment, shipping is available US wide.  

Returns & Exchanges

We want you to love our products but If you are not completely satisfied with your purchase, feel free to send it back to us.  

All returns must be made within 5 days of product delivery.  A full refund of purchase amount (minus shipping) will be issued once the item has reached us.  If an item is lost through shipping please contact us, we want to help.  

If you are local, contact us for personal delivery or pick up at no charge.

Have questions?  Give us a shout. 

poundcake studio 

contact.poundcake.studio@gmail.com

254-315-9441

Plano, TX